Returns & Exchanges

At Topaz Roma, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn garments in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original box with all tags attached, ensuring you include the packing slip provided in the portal.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.